Terms of service.

Terms & Conditions
Effective Date: 01/06/2025

Welcome to Clear Ear Clinic. By booking an appointment or using our website, you agree to the following terms and conditions. Please read them carefully before proceeding.

1. Services Provided
Clear Ear Clinic offers non-surgical ear care services, including but not limited to:

  • Microsuction ear wax removal

  • Ear health consultations ("Check & See")

All services are performed by qualified professionals. We do not offer medical diagnoses or treatments outside our advertised scope.

2. Booking & Payment

  • Full payment is required at the time of booking unless otherwise stated.

  • Bookings are managed via our online scheduling system.

  • Prices are clearly displayed and may be subject to change without notice.

  • By booking, you confirm that the information you provide is accurate and up to date.

3. Cancellations & Refunds

  • Please provide at least 24 hours’ notice if you need to cancel or reschedule.

  • Late cancellations or no-shows may not be eligible for a refund.

  • If no wax is found during your appointment, a consultation fee will still apply.

  • Full details can be found in our Cancellation Policy.

4. Medical Considerations

  • Our services are not a substitute for a full medical or audiological assessment.

  • You should consult your GP or an audiologist for any ongoing ear or hearing issues.

  • If we believe your symptoms require further medical evaluation, we may decline to proceed and refer you appropriately.

5. Liability

  • While we take all reasonable care to ensure your safety, Clear Ear Clinic is not liable for any complications that arise from undisclosed medical conditions, failure to follow advice, or failure to use pre-treatment ear drops as recommended.

  • You attend your appointment at your own risk and understand the nature of the treatment.

6. Changes to Services or Terms
We reserve the right to modify or discontinue services, pricing, or these terms at any time. Updates will be published on this page with the effective date.

7. Contact Information
If you have any questions about these Terms & Conditions, please get in touch:
hello@clearear.clinic